Shipping Policy
Processing Times
Orders are processed within 1–2 business days of being placed. Orders placed on weekends or public holidays will be processed the next business day.
Delivery Times
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Rates
- Free Standard Shipping on orders over $99 AUD
- Standard shipping rates apply for orders under $99 AUD (calculated at checkout)
- Express shipping rates are calculated at checkout
Delivery Areas
We currently ship to all states and territories within Australia. International shipping is not available at this time.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can use this to track your delivery via the carrier's website.
Lost or Damaged Orders
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us immediately so we can investigate and resolve the issue.